Return Policy

1. To ensure authenticity, we don’t accept general returns of goods purchased. Returns will only be accepted if your goods are faulty upon delivery within 14 days from the receipt of the goods.
    

2. You must return any Goods that are Faulty (including Paperwork, links, user manual, service papers and box as applicable) promptly and within 14 days of advising us of the relevant Faulty Good.
    

3. Please reach out to our customer service team at service@rollii.com to provide photos of the faulty parts of the watch you’ve received. We will provide further instructions on how to process the return request.
    

4. Once your return is received and inspected, we will email or call you to notify you of the approval or rejection of your refund. If you’re approved, we will process your refund on your original payment method within 2-3 working days.